Customer is always right

Caller : Hi, our printer is not working.

Customer Service : What is wrong with it?

Caller : Mouse is jammed..

Customer Service : Mouse? Printers don't have a mouse you fool..!!!

Caller : Mmmmm??.. Oh really ?... I will send a picture.

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Moral of the story : Customer is always right. Listen to him thoroughly and believe what he is saying. Always treat your customer like your father — my team leader